Shipping policy
At Zulfeza Hair Care, we are committed to delivering your orders safely and on time. Please read our shipping guidelines carefully.
1. Processing Time
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All orders are processed within 1–2 business days after payment confirmation.
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Orders are not processed or shipped on weekends or public holidays.
2. Shipping Methods & Delivery Time
We offer reliable shipping across Pakistan. Estimated delivery times:
| Location | Delivery Time |
|---|---|
| Within City | 1–2 business days |
| Across Pakistan | 3–5 business days |
| Remote Areas | 5–7 business days |
Please note: Delivery times may vary due to courier delays, holidays, or unforeseen circumstances.
3. Shipping Charges
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Free delivery is included for all orders of Zulfeza Hair Oil.
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For bulk or special orders, any additional shipping charges will be communicated at checkout.
4. Order Tracking
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Once your order is shipped, you will receive a tracking number via email or WhatsApp.
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You can track your shipment with the provided courier service.
5. Damaged or Lost Shipments
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If your order is damaged or lost during shipping, please contact us within 24 hours of delivery:
Email: [Your Email Address]
WhatsApp: [Your WhatsApp Number]
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We will investigate the issue and either replace the product or issue a refund at no additional cost.
6. International Shipping
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Currently, we only ship within Pakistan.
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International shipping may be available in the future.
7. Contact Us
For any shipping-related questions, please contact our customer support:
Email: [zulfizaofficial@gmail.com]
WhatsApp: [03092828926]